ؼ programs help people live healthier, more independent and stable lives, with fewer crises and hospitalizations.

ؼ partners with health plans, hospital systems, and state and county agencies to provide services that make a difference. Below you'll find some of the ways our 120+ programs are positively affecting people's lives and making an impact in local systems of care.

If you'd like to learn more about Telecare as an organization, please feel free to explore our At a Glance page for a big picture view of our size, scope, and diverse expertise; our Clinical Approaches page to learn about our Recovery-Centered Clinical System; our Program Types page to see the full array of services we provide; or our Program Locations page to find a specific ؼ program.


We Help People to Feel Better Personally

We believe that respectful, recovery-centered services can make a difference in people's lives. After getting services at Telecare, clients company-wide responded to the Mental Health Statistical Improvement Project (MHSIP) Survey, and said:

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We Integrate Physical Health, Mental Health,
and Substance Use Care

In 2017, ؼ partnered with Santa Clara County to open Partners in Wellness, the nation’s first mental health Pay For Success program. In 2019, we received 30-month performance results on that program. The results exceeded expected target savings.

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We Provide Effective Community-Based Programing

Our research has shown that enrolling in one of our community-based programs for a year can mean:


We Help Transition Individuals to Lower Levels of Care

Telecare Community Alternatives Team (T-CAT) was developed by ؼ to meet the specific needs of those experiencing crisis or transitioning between levels of care in Washington State. The T-CAT program provides a range of voluntary, community-based, short-term wraparound services with the goal of minimizing inpatient stays. The program has two components: Transitional Support & Hospital Diversion.

Originally one program, the model was so successful, we now have T-CAT programs in Pierce, Thurston, and Mason counties.

Pierce County T-CAT Outcomes


We Help Individuals Transition Out of Jail and Back Into
Their Community

When people with mental illness transition out of jail and back into the community, the hurdles can be significant. We help people re-imagine their lives, make progress in recovery, and stop the cycle of recidivism. Using ؼ Recovery-Centered Clinical System (RCCS) to address Justice-Involved Mental Health (JIMH) issues has been key to creating a recovery-centered environment.


We Are the Largest Provider of Crisis Residential Services

Telecare is currently the largest provider of crisis residential services in the United States with our mix of 16 crisis residential programs (CRT), and community crisis homes (CCH).

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